Civil Aviation and Tourism Minister Afroza Khanam Rita announced that necessary steps will be taken to expand the Secretariat Executive Canteen to provide officials and employees with more comfortable and improved services. She made the remarks during a surprise inspection of the canteen at the Bangladesh Secretariat.
Current Space Inadequate
During her inspection, the minister noted that the existing space of the canteen is relatively limited. She emphasized the need for expansion to ensure everyone can receive services more comfortably and in an improved environment.
Regular Surprise Inspections
Afroza Khanam Rita also mentioned that surprise inspections will be conducted regularly without prior notice to ensure the best possible services for officials and employees. She warned that immediate action would be taken if any irregularity, mismanagement or negligence in maintaining service standards was detected.
The minister encouraged officials and employees to report any complaint or suggestion regarding food quality, environment or services to the authorities concerned or directly to her. She assured that the government attaches the highest importance to resolving complaints promptly and continuously improving service standards.
During the inspection, Afroza closely examined the quality and prices of food, cleanliness, hygiene, overall environment and service standards at the canteen. Following the inspection, she directed the authorities concerned to make the canteen cleaner, more modern and service-friendly. She also instructed them to strengthen regular monitoring and accountability to ensure an improved, hygienic and service-oriented environment for Secretariat officials and employees.
